At Together, each diamond is custom-made to order, crafted uniquely from the hair or fur provided by our customers. Due to the highly personalised nature of our process, we are unable to accept returns or offer refunds on any of our products.
We take great pride in our craftsmanship and are committed to delivering the highest quality diamonds. To ensure transparency and your complete peace of mind, we document every stage of the process, from the transformation of hair or fur into carbon to the final creation of your diamond.
If you have any questions or concerns about your order, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your experience with Together is as smooth and satisfying as possible.
Thank you for understanding and trusting us to create your one-of-a-kind keepsake.